Cheval Residences- Improvements

Cheval Residence website is quite attractive, with a good use of pictures, and colors. However it could change a few things on their website, that could help them promote their properties:

* encourage guest comments on their website (difficult to find any, even on the internet)

* Tabs get confusing, as they keep subdividing into more and more categories

*Once a guest picks a residence, the guest remains 'stuck' = must wait for someone to contact them

*Lack of dining suggestions for each residence

*Involve a search engine on the website- a confused guest wants to be able to type what they are looking for and for it to just pop up, rather than sit and search, and lose time

*Tabs or places where the customer can check the his reservation, after reservation, through reservation number or email. Once a customer books, personalized emails should be sent with information about the residence, the area, dining, events, the customer could be interested in. 

*current news on the website- promotions, events occurring, around the residences.
*communicate on personalized services a guest could have access to.
* a virtual concierge on the website to answer questions